F.A.Q

  • Do you ship worldwide?

Yes! I ship worldwide! ❤

  • Where is my order shipped from?

I pack and ship every order from Spain! ❤

  • When will you ship my order?

Your order will be shipped within 1-5 business days ❤ unless your item is in pre-order, in that case the approximate date of shipment will be indicated in the description of the listing.

 

  • Is there a tracking number for my order?

By defect your order will be sent using standard shipping which has no tracking, so if you want a tracking number for your order please add the SHIPPING UPGRADE (Tracked) listing to the cart!

IMPORTANT! All wallet orders include a tracking number and expedited delivery. You DON'T need to add the shipping upgrade to your cart if your order contains one or more wallets. Except for Albania and Philipines, that will be sent using standard shipping in order to keep the shipping costs as low as possible. You can still add the shiping upgrade for these countries if you want tracked shipping in your order!

 

  • When I will receive my order?

These are the estimated shipping times, but please keep in mind that it can take longer during holiday season.

  Spain :  7-14 days

  Europe: 7-30 days

 International: 14-30 days

*I'm not responsible for any customs fees or VAT you may have to pay upon arrival in your country* 

  • What are your returns and exchanges policies?
We don't accept returns, refunds, exchanges or cancellations. But, please, if you have any problem with your order (wrong/damaged item) contact me with your full name, order number, and photos of the order and we will find a solution together!

  • What does B and C-Grade mean on the pins/wallets listings?

Please read my pin grading guide and wallets grading guide to see all the details on this!

  • Can I follow you somewhere to find out about your new projects and products?

Of course! I have social networks where I share my new ideas and WIPS of my products, as well as things from my life that I find interesting (don't worry, I don't spam!) here you can see all my networks and the new projects I am working on.