F.A.Q

  • Do you ship worldwide?

Yes! I ship worldwide! ❤

  • Where is my order shipped from?

I pack and ship every order from Spain! ❤

  • When will you ship my order?

Your order will be shipped within 1-5 business days ❤ unless your item is in pre-order, in that case the approximate date of shipment will be indicated in the description of the listing.

 

  • Is there a tracking number for my order?

By defect your order will be sent using standard shipping which has no tracking, so if you want a tracking number for your order please add the SHIPPING UPGRADE (Tracked) listing to the cart!


  • When I will receive my order?

These are the estimated shipping times, but please keep in mind that it can take longer during holiday season.

 ✦ Spain :  7-14 days

 ✦ Europe: 7-30 days

 ✦International: 14-30 days

*I'm not responsible for any customs fees or VAT you may have to pay upon arrival in your country* 

  • What are your returns and exchanges policies?
We don't accept returns, refunds, exchanges or cancellations. But, please, if you have any problem with your order (wrong/damaged item) contact me with your full name, order number, and photos of the order and we will find a solution together!

  • What does B and C-Grade mean on the pins/wallets listings?

Please read my pin grading guide and wallets grading guide to see all the details on this!

  • Can I follow you somewhere to find out about your new projects and products?

Of course! I have social networks where I share my new ideas and WIPS of my products, as well as things from my life that I find interesting (don't worry, I don't spam!) here you can see all my networks and the new projects I am working on.