F.A.Q

  • Do you ship worldwide?

Yes! I ship worldwide! ❤
 

  • Regarding shipments to the U.S.

Due to the new tariff regulations, all orders to the U.S. will be shipped by DDP (NO additional charges upon receipt) 

Import duties are included in the shipping costs and now all orders will have a tracking number so you DON'T need to add the shipping upgrade listing to your cart ❤

  • Where is my order shipped from?

I pack and ship every order from Spain! ❤

  • When will you ship my order?

Your order will be shipped within 1-5 business days ❤ unless your item is in pre-order, in that case the approximate date of shipment will be indicated in the description of the listing.

 

  • Is there a tracking number for my order?

By defect your order will be sent using standard shipping which has no tracking, so if you want a tracking number for your order please add the SHIPPING UPGRADE (Tracked) listing to the cart!


  • When I will receive my order?

These are the estimated shipping times, but please keep in mind that it can take longer during holiday season.

 ✦ Spain :  7-14 days

 ✦ Europe: 7-30 days

 ✦International: 14-30 days

*I'm not responsible for any customs fees or VAT you may have to pay upon arrival in your country* 

  • What are your returns and exchanges policies?
We don't accept returns, refunds, exchanges or cancellations. But, please, if you have any problem with your order (wrong/damaged item) contact me with your full name, order number, and photos of the order and we will find a solution together!

  • What does B and C-Grade mean on the pins/wallets listings?

Please read my pin grading guide and wallets grading guide to see all the details on this!

  • Can I follow you somewhere to find out about your new projects and products?

Of course! I have social networks where I share my new ideas and WIPS of my products, as well as things from my life that I find interesting (don't worry, I don't spam!) here you can see all my networks and the new projects I am working on.